A cashless event!

"Cashless" is a contactless payment system. "Cashless" is a contactless payment system. It will facilitate your spending for the drinks during the event.

How does it work

1. Step 1: Register a secure cashless account online using your ticket barcode.
2. Step 2: Add the amount of money that you want to top up.Υοu don’t have any extra fee for TOP-UP before or during the event.
3. Step 3: When you go to the event you will exchange your e-ticket for a wristband that has your money loaded onto it. You can skip straight to Step 5! Υοu don’t have any extra fee for TOP-UP.
4. Step 4: If you haven’t created your online account in advance, no problem! Just come back to this page URL and create an account! OR go to the dedicated event top-up cashier points and add funds to your wristband.
5. Step 5: You're now ready to get purchasing on-site!
6. Step 6: If you still have money on your wristband after the event, we will let you know the exact date you will need to reclaim it by.

FAQ

Do I have to register?

No, but we highly advise it! This will allow you to:

• Top-up your account at any time on the website or in the festival app (and avoid queues at festival cashless banks). Υοu don’t have any extra fee for TOP-UP before or during the event.
• Check spending history (and the one of your family’s, using different wallets from the same cashless account).
• Register your credit card details and top-up easily.
• Block your wristband should it be lost.
• Easily reclaim any money not spent post-festival.

What happens if I lose my cashless wristband?

As your account is linked to your wristband, you can block it by visiting the information point onsite. You can get a new wristband which will be credited with the balance of the chip you have blocked.

If you do not create an account, blocking your wristband is impossible as we won’t have the unique reference number.

How do I recover the balance of my cashless wristband after the event?

If there is money left on your wristband after the festival (min 5.00€), you are able to refund from 30.06.25(00.00) untill 01.07.25(23.59). When you apply for a refund there is 5.00€ fee.

Refunds will be done by debit/credit card only, and will require the 6 digit code inscribed on the back of your cashless wristband.

IMPORTANT: KEEP YOUR WRISTBAND!

If you have created a Cashless account to ask for your money back, you have to log into your account via the festival website and press the button « Refunds ». Your bank account will be credited at the end of the month.

If you did not create a Cashless account, then in order to reclaim your balance, you must create a Cashless account. It’s quick and easy: visit the event website, and go to the Cashless section. From there, create your Cashless account by entering:

• Your full name
• Email address
• A password
• The code that is on the back of your cashless wristband
• Your Bank credit card information

Once logged into your account, click the « Refunds » button. Your bank account will be credited before the end of the month.

Do you have questions? Having trouble with your account?

Do not hesitate to contact us via tickets@fillthecircle.com